Privacy Policy

At Gramiti, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or use our website, purchase our products, or contact us.

1. Information We Collect

Depending on how you interact with our website, we may collect:

• Full name
• Mobile/phone number
• Billing and shipping address
• State, city and other location-related information
• Order and purchase details
• Payment and transaction-related information
• Account/login information, where applicable
• Information you provide through enquiry or lead forms
• Device, browser, IP address and website usage information
• Cookies and similar technologies used to improve website functionality, analytics and advertising

We only collect information that is reasonably necessary for the relevant purpose.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Provide customer support
• Respond to enquiries and requests
• Provide information about our products and services
• Process bulk purchase enquiries
• Contact you regarding your enquiry or order
• Improve our website, products and services
• Understand website usage and improve user experience
• Prevent fraud, misuse and unauthorized activity
• Comply with applicable legal and regulatory requirements

3. Marketing and Advertising

With appropriate consent or as otherwise permitted by applicable law, we may use your information to communicate with you about relevant products, offers and services.

We may also use advertising and analytics technologies, including services provided by third parties such as Meta and Google, to measure advertising performance, understand website activity and improve our marketing.

4. Sharing of Information

We may share necessary information with trusted service providers who help us operate our business, such as:

• Payment service providers
• Shipping and logistics partners
• Technology and website service providers
• Customer support and communication service providers
• Analytics and advertising service providers
• Professional advisers or authorities where required by law

We do not sell your personal information to third parties.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing services, resolving disputes, maintaining business records and complying with legal obligations.

7. Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal information, including requesting access to information, correction of inaccurate information, withdrawal of consent where applicable, or deletion of personal information where legally permissible.

To make a privacy-related request, please contact us using the details provided below.

8. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags and similar technologies to enable essential website functionality, understand website usage, measure advertising performance and improve our services.

You may be able to manage certain cookie preferences through your browser or available website settings.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We recommend reviewing their respective privacy policies.

10. Children's Privacy

Our services are not intended to knowingly collect personal information from children where such collection is restricted by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.

The updated version will be published on this page with the revised Last Updated date.

12. Contact Us

For questions, concerns or requests regarding this Privacy Policy or your personal information, please contact:

Gramiti
Email: [email protected]
Phone: +91 9939979905

Website:www.gramiti.com